This Privacy Policy explains how Arm Duty Trainer processes personal data in connection with the website and related course services. It applies to visitors, registered users, and individuals who communicate with us through the site.
Where the GDPR applies, we process personal data only on a valid legal basis, such as consent, contract performance, legal obligation, or our legitimate interests. We aim to keep processing limited to what is necessary for the operation of the website, course delivery, administration, and related support.
Individuals in scope of the GDPR may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing is based on consent. They also have the right to lodge a complaint with a competent supervisory authority.
We may collect identifiers and contact details, account and profile information, course registration details, payment-related records where applicable, communications sent to us, and technical data such as device information, log data, and usage patterns. If users choose to provide it, we may also process information included in feedback, survey responses, or other submissions.
We receive data directly from users when they register, enroll, contact us, or submit forms. We also collect data automatically through the website and related tools, including cookies and similar technologies. In some cases, we receive limited information from payment processors, analytics providers, hosting services, or other operational partners.
Essential cookies are used to keep the site secure and functional. Preference cookies help remember user settings. Analytics cookies help us understand how the site is used and improve performance. We do not rely on cookies to collect more information than is needed for these purposes.
We use standard browser and device controls to manage cookies and similar technologies. Users can usually block or delete cookies through their browser settings, although some site features may not function properly if essential cookies are disabled. Where a consent tool is provided, users may change their preferences for non-essential cookies.
We use personal data to provide and manage the website, register users for courses, process payments where applicable, respond to inquiries, send service communications, maintain security, monitor performance, improve content, and comply with legal obligations. We may also use data to prevent misuse, resolve disputes, and support internal recordkeeping.
We may share personal data with hosting providers, analytics services, payment processors, email or messaging tools, and other vendors that support website operations and course delivery. These parties act on our instructions or in a limited independent role, and they are expected to use the data only for the services they provide.
We may disclose personal data when required to comply with law, court orders, lawful requests from authorities, or to protect our rights, users, or the security of the website. We may also share information where necessary to establish, exercise, or defend legal claims.
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or receive a copy of data you provided. Some requests may be limited where we must retain information for legal, security, or contractual reasons.
To exercise a privacy right, please send a clear request using the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to confirm identity and to locate the relevant records. If a request is not granted in full, we will explain the reason where required by law.
Retention periods depend on the type of data and the reason it was collected. We generally keep account, transaction, and communication records for the period needed to provide services, resolve disputes, maintain security, and meet legal obligations. When data is no longer required, we delete it or anonymize it where feasible.
When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The version in effect is the one published at the time of the relevant interaction unless a later version is required by law.
